Sorry help setting up new laptop - error with wireless adapter error 43

i guys , i bought a Dell inspiron from Amazon with Windows 10. I have an error "The intel (R) wireless -AC 9560 adapter is experiencing driver or hardware- related problems" and i have no internet. Network properties say its disconnected. Status not operational. I tried trouble shooter and get the not fixed result. Under device manager it has a yellow triangle and Error code 43. I uninstalled the driver as could not update as no internet, scanned for hardware and re installed the wireless adapter. The networks show up and i try to connect and then it doesn't connect, says verifying and then they all disappeared and i have the same fault ? Not sure what else to try ? many thanks