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561
November 22nd, 2019 00:00
Stolen laptop
My Dell laptop stolen, i have no information about it
How can i learn the service tag or serial number of my laptop? So police can detect where my laptop is
Or is there any other way to find the location of my laptop
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JOcean
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November 22nd, 2019 04:00
Read the following.
https://www.dell.com/community/Customer-Care-Wiki/How-to-Report-a-Dell-System-Lost-or-Stolen/ta-p/5191449
https://www.dell.com/community/New-to-Dell-Community/how-to-track-a-stolen-laptop/td-p/3412646
U2CAMEB4ME
6 Operator
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6.2K Posts
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November 22nd, 2019 05:00
Welcome to the Dell Community @Muhammet 25
Find and lock a "Lost/Stolen" Windows device:
https://support.microsoft.com/en-us/help/11579/microsoft-account-find-and-lock-lost-windows-device
Go to "Settings" then "Update & Security"
Then click on the "Find my Device" tab.
Under: "Take more action for a lost device on your account page"
Click on "account.microsoft.com/devices"
Then click "Show Details" for the Microsoft device you are looking for.
Then click on "Find My Device"
It shows the location and last time your Microsoft Devices were used.
This is when you can zoom down to street level.
I can find the location of all the devices that use my "Microsoft Account"
Best regards and good luck,
U2
Muhammet 25
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November 22nd, 2019 07:00
I have just found my invoice which include description of the laptop and serial number
Can we do more with this information?
U2CAMEB4ME
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6.2K Posts
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November 22nd, 2019 07:00
@Muhammet 25
How to Report a Dell System Lost or Stolen:
https://www.dell.com/support/article/us/en/19/sln265878/how-to-report-a-dell-system-lost-or-stolen?lang=en
Regards,
U2