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July 24th, 2019 01:00
TPM Events in Event viewer - Inspiron 5559
Hello, I replaced my hd with an ssd and then I reinstalled Windows 10 Home x64 1903 and all Dell drivers. In the event viewer, every minute, 6 TPM-WMI events appear, in particular I'm worried about this one: Event 1026 TPM-WMI : The TPM hardware on this computer cannot be provisioned for use Automatically. To setup TPM interactively use the TPM management console (Start->tpm.msc) and use the action to make TPM ready." Error: TPM 1.2 Authentication Failed Additional information: 0x40140 I don't think I had this kind of events before reinstalling and I can't understand what they refer to. I have PTT active in the Bios and it's not encrypted win Bitlocker. Thank you.
No Events found!


DELL-Chris M
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July 24th, 2019 12:00
I do see the PTT option in the BIOS but no reference to TPM.
According to this Dell article, the Inspiron line does not support TPM?
When you did this =
* Press Windows key + R
* Enter tpm.msc
* Click OK
Are you saying that the TPM Management on Local Computer panel appeared without the message, "Compatible TPM cannot be found"? If yes, did you click on, "Clear TPM"?
DELL-Chris M
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July 25th, 2019 18:00
Awaiting a response to my previous post.