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8132

March 20th, 2019 23:00

The default gateway is not available..

Hello friends. I am having trouble with my home network. Basically, i keep getting disconnected from online gaming because i keep getting this error message. I will explain what i have done so far. First thing i did was ask dell for support for my slow internet, which they told me to remove some programs called smart off my pc, which they helped me do and i did. Next, i called my ISP alot to come out to fix my internet because of the disconnection issues. After several times of them fixing it, i figured out it must be something with our network settings. After this, i made sure my wireless network adapter was updated to most newest version, which is has been, but i reinstalled it just in case to see if it fixes it. Here is my information on my pc and what wireless adapter i use on my pc:

 

PC: Inspiron 5675

OS: Windows 10 version 1809 

Network Adapter:  Qualcomm QCA61x4A 802.11ac Wireless Adapter

NOTE: I beleive it has to do with a setting in my network possibly. I have no idea how to fix it, or have the knowledge to do it. Please help me as i am stumped and wish to fix this issue ASAP. Thank you for reading!

 

6 Operator

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5.6K Posts

March 21st, 2019 12:00

Do you still have problems when hardwired?

2 Posts

October 22nd, 2019 11:00

I was always having this issue with my laptop.  When I turned my laptop on, I would have no WiFi or it would start with WiFi and then I would lose it.  Running troubleshooter would fix the problem but it was a pain in the neck. I tried all the tips that I found on the internet, sent it back to Dell twice and support took control of my laptop 4 or 5 times and worked on it but nothing helped.  Finally I decided to spend $8.40 for a USB WiFi adapter.  I plugged it in, and ran the install program and I have not had a problem since.  Mine is a slower version since I do not game on my laptop.

1 Message

January 29th, 2020 04:00

Same problem here--SO annoying. Thanks for researching and finding the problem. 

What USB WIFI Adapter do I purchase?

1 Message

April 15th, 2020 22:00

Not sure if this helps - I have Intel(R) Wireless-AC 9462 on Dell Inspiron all in one.

Nothing I could find on the internet worked for me, but eventually I downgraded the device driver from version 21.70.0.6 to 21.50.1.1 and the problem is solved.

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