Warranty Date Starting Early

Question

Hi,

I bought a Dell G5 15 laptop from a reseller on July 27 2020, however my service tag warranty details shows July 27 2019. I am not able to find any help from the support page which redirects from the dell website nor am I getting any working contact details of a support center in Dubai UAE and the phone number I have for dell support doesn't work either. Could someone guide me how to get this sorted.

Thanks in advance

Reb

ejn63 · Answer

Systems sold at retail must be registered by end users:

https://www.dell.com/support/assets-online/us/en/04/registration#/identifyservicetag

Beyond that, contact the actual seller of the system for assistance.

RebCampbell · Answer

Hi, I think Ive done that. May be its due to my mistake Ive typed it wrong.  Is there a way to correct it then? BR Reb

ejn63 · Answer

Check with the seller. When a system is sold that's been sitting on the shelf for a year, it's the reseller's responsibility (and all service and support in Dubai is through the dealer anyway; Dell has no corporate support presence there).

Inspiron

Warranty Date Starting Early

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