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2 Posts
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248
May 3rd, 2021 00:00
Warranty
How do I send my laptop in, it's still under warranty and I've tried hours of trying to fix it myself with tech on the phone they won't tell me how and I'd just like to know. Thanks
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ejn63
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31.2K Posts
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May 3rd, 2021 03:00
Until the technician deems a repair is needed, you cannot. You must demonstrate a hardware failure; presumably, you've run the Dell diagnostics (F12 at powerup). If so, what error arose (i.e., 2000-0133, etc). And what model system do you have?
Snyderse
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2 Posts
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May 8th, 2021 01:00
I've done all the tests. It says there's no error sometimes and others it just said unknown error. I have the inspron 15 3000 series 3583