my battery isn't charging/error code 2000-0131

hi everyone. untill 2 days ago, my laptop(INSPIRON 5459, windows 10) worked just fine. suddenly from nowhere the system dont charge the battery, in setup menu, it recognizes the adapter, but it shows "communication error" on battery health. and on diagnostics, it shows that error code: 2000-0131. i tried to reseat the battery, it didnt work. and hence the battery is in 1%, i cant update the bios. when hovering the pointer, it shows "1% available, plugged in".  what can i do in this situation? TIA.

N.B. it only runs when adapter is connected. if i unplug adapter, laptop immedietly shuts down.