Press and hold the power button for 15 to 20 seconds to drain residual power. Connect the AC adapter or power cable and the battery (for Dell laptops). If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the appropriate troubleshooting guide.
U2CAMEB4ME
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6.2K Posts
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July 27th, 2022 06:00
Welcome to the Dell Community forum @Locamoca57
Hold down the "D" key, push the power button, release the power button, wait 2-3 seconds and release the "D" key
The laptop should go through an LCD test of solid White, Red, Green, Blue and Black 2 or 3 times.
After completion it should try to automatically boot 2 or 3 times.
If it does not boot, then the next thing would be to disconnect the BIOS/CMOS battery.
Best regards,
U2
AdrianG001
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4K Posts
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July 27th, 2022 22:00
Press and hold the power button for 15 to 20 seconds to drain residual power. Connect the AC adapter or power cable and the battery (for Dell laptops). If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the appropriate troubleshooting guide.