If IDPA relocation and/or re-IP is needed, you can simply submit the request as a normal Support ticket and our Support team will then make the request to the Dell Professional Services team. Then they will contact you to discuss scheduling and other details.
If you found this useful please give KUDOS to help others find the information also.
We have engaged professional support from Dell for reip of already deployed equipment. It involved getting a CE onsite for prework (basically similar to deploying iDPA for first time) then we would have remote session with Dell engineer to finish up the rest.
DELL - Rod K
Moderator
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May 23rd, 2023 12:00
Yes, that is correct.
If IDPA relocation and/or re-IP is needed, you can simply submit the request as a normal Support ticket and our Support team will then make the request to the Dell Professional Services team. Then they will contact you to discuss scheduling and other details.
If you found this useful please give KUDOS to help others find the information also.
thanks
sung001
1 Message
0
August 9th, 2022 11:00
We have engaged professional support from Dell for reip of already deployed equipment. It involved getting a CE onsite for prework (basically similar to deploying iDPA for first time) then we would have remote session with Dell engineer to finish up the rest.