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5551
June 30th, 2005 12:00
BSoD: Windows STOP: 0x00000050 error won't let me into windows!
Hello!
I'm running Windows Service Pack 1 on my Inspiron 8600 (Windows XP Home edition) and recently my computer recently crashed to the BSoD while I was managing some files and gave me the following error:
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xFB4D67D8, 0x00000000, 0x8059BB4A, 0x00000000)...
etc. It mentioned changing my BIOS memory options and restarting the computer, but every time I restart it, and upon initializing the loading of windows, it crashes to the blue screen.
The ONLY way I can get it to go to Windows is though SAFE MODE. I originally thought it was a virus and was posting in the HJT-virus help DELL forum and was able to get rid of a few malicious baddies, but the problem persists.
Upon viewing my EVENT VIEWER on my computer, I have found the following two errors that ocurr when I switch on my computer:
ERROR #1:
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Volume Shadow Copy Service error: Unexpected error
calling routine CoCreateInstance. hr = 0x80040206.
calling routine CoCreateInstance. hr = 0x80040206.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
http://go.microsoft.com/fwlink/events.asp.
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ERROR #2:
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The COM+ Event System detected a bad return code
during its internal processing. HRESULT was 8007043C
from line 44 of d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp.
Please contact Microsoft Product Support Services to report this error.
during its internal processing. HRESULT was 8007043C
from line 44 of d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp.
Please contact Microsoft Product Support Services to report this error.
For more information, see Help and Support Center
at http://go.microsoft.com/fwlink/events.asp.
at http://go.microsoft.com/fwlink/events.asp.
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Please, please help! I have NO idea what to do. These errors seem to ocurr simultaneously when I turn on my computer (according to the EVENT VIEWER) and I'm wondering if they're not the cause of the BSoD.
Any ideas? Oy, this is frustrating. Thank you for your help in advance!
No Events found!
ejn63
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June 30th, 2005 13:00
Then return the drive to the existing system and run the Dell diagnostics on the drive. If it passes, you can try to scan it in Safe Mode with antivirus and antispyware tools, or try a repair installation of XP.
DO NOT try the repair installation without backing up what you cannot afford to lose.
Frenetic
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9 Posts
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June 30th, 2005 14:00
jocase
651 Posts
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June 30th, 2005 19:00
ejn63 says to try a repair after backing up important data. That is good advice.
You mentioned "starting from scratch".
A repair is the best first step. "starting from scratch" means completely installing windows.
You will need the Dell Operating System CD that came with your computer.
Use advanced search at the bottom of the page for detailed directions. Search unsing the words repairing windows or something like it.