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Bluetooth Device has ! and driver install fails every time
I have paired a bluetooth headset with my Latitude 5440 and whenever I do a Bluetooth Peripheral Device shows up with an !. If I try installing the driver by searching windows update it fails.
The hardware ID is bthenum\{0000110b-0000-1000-8000-00805f9b34fb}_localmfg&0002
I have installed all the latest drivers for my laptop from the dell site.
What am I missing?
DELL-Chris M
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January 13th, 2017 08:00
For us and our users to assist, we need to know:
* What specific Bluetooth Headset model?
* What operating system are you running?
anna3535
12 Posts
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January 13th, 2017 08:00
Windows 7 64bit
It's a no name brand. AYL QY8
Thanks.
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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January 15th, 2017 12:00
Read through this thread to see what other AYL QY8 users tried.