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March 26th, 2005 14:00

Can't Boot at All (not even to BIOS)

I have an Inspiron 5100. It has been overheating a lot lately, so I followed some recommendations I found in the support forum and blew some compressed air into the vents. It blew out a ton of dust, so I figured there was my problem right there.

Problem is that now my computer will not boot at all. I can't even get the Dell startup screen. The power light comes on, the fan comes on, and the DVD-drive clicks, but that's it. No flashing of NUM LOCK or CAPS LOCK lights, no hard drive activity, and the display doesn't even flicker. I pushed all the keys on the keyboard, with no results. I tried downloading a BIOS iso and burning it onto CD-ROM, but that didn't do anything.

A couple of possibly relevant observations:
- In the middle of my blowing compressed air into the vents, some liquid did squirt out of the bottle, and I suspect into the interior of the computer through the vents.

- As I was holding the computer sideways while trying to blow air into the vents, I dropped it back onto the table. It wasn't far, basically just dropping at a 90 degree angle back onto the tabletop, but could I have jolted something inside?

Unfortunately, my warranty expired, so I can't send it back. Any suggestions would be extremely appreciated. Thanks.

March 26th, 2005 15:00

It sounds like maybe you damaged the display or the backlight for your LCD.  Try connecting to an external monitor.  OR, you may have damaged your hard drive; try booting to DOS from a floppy (if you have one) or try booting from a CD (a Windows XP CD, Windows 2000, etc.)
 
Good luck

3 Posts

March 26th, 2005 21:00

Thanks for the reply.

I'm quite sure it's not the display. There's just no activity even with the hard drive. I took your advice and tried connecting to an external monitor, and I tried booting with a Windows CD. No change.

I don't think it's the hard drive either, since I don't even get a startup screen.

Could it be something with the processor?

2 Intern

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4K Posts

March 27th, 2005 01:00

Reseat your RAM Module(s) and CPU. Check any daughterboards for seating also. A harddrive problem should not prevent you getting to the opening splash screen

2 Intern

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7.3K Posts

March 28th, 2005 21:00

I agree.  Something was unseated when you dropped it, probably the ram.  The liquid you saw would have evaporated within seconds so that is not it.

3 Posts

March 29th, 2005 07:00

Thanks for the replies.

Unfortunately, nothing's worked so far. I tried reseating the RAM modules (even switched my 2 DIMMS around). I even went so far as to take apart the computer and remove then re-place the heat sink fan. Same results.

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June 14th, 2005 15:00

I have a i8200 with WinXP and if it runs then it runs properly.
I have the same problem since one month and only then, when my Laptop is stored below 20°C. BIOS only starts up, when i softly heat the laptop (like lay it in the sun for about 5-8 minutes) before starting up.
But there was no shock to the Laptop like his. I handled it always carefully.
When it doesn't find the BIOS, the screen remains black or there are some blue lines altering with white lines. No Dell logo or any other system or boot messages.

Could it be that the BIOS battery should be replaced (if there is one) ?

2 Intern

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4K Posts

June 14th, 2005 16:00

Hook up a External Monitor to the VGA connector on the rear and see if you get a display on it. I have the lower half of a C800 that will NOT boot an LCD, but will boot an External Monitor just fine. Trouble shooting this problem with different tested Video boards and complete LCD assemblies leads to a conclusion, that someting peculiar only to the LCD operation went out on the M'board. Occasionally it would show some garbled Video on an LCD and even clear up to a normal display, but touch a key, click anything and poof! it was gone.  I am using it now for a spare Desktop PC in a different room and it works just fine that way
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