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14121
January 3rd, 2010 08:00
Can't find PCI driver after re-installing windows XP
I recently re-installed windows on my laptop, i was able to get almost all of the drivers installed and working off of dell's driver page.
However i cant get the wireless card drivers to work. Under device manager it shows the PCI driver not being isntalled. Dell has no listed PCI drivers and i attempted to install all the different WLAN drivers but they all say that no hardware matches the driver and it wont even attempt to install it.
I'm assuming once i find and isntall the pci driver everything will be fine, but i cant find this driver anywhere.
laptop is a Dell XPS M1210
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jamaster1414
5 Posts
1
January 3rd, 2010 11:00
After investigating the labels on the bottom of the laptop the wireless card appears to be an Intel WM3945ABG card. i installed the drivers here:
http://www.rm.com/Support/GeneralDownload.asp?cref=DWN705313&nav=0&referrer=rss
and now all is working properly. thanks for the assitance
Thereal-dbk4297
4 Apprentice
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3.4K Posts
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January 3rd, 2010 08:00
Hello,
The install order is very important ...
Note: Some devices may not function properly if the drivers are installed out of order.
Install your version of Windows.
Install the following software and drivers in the order listed below.
***** 1.***** Desktop System Software (DSS) or Notebook System Software (NSS) - A vital utility that provides critical updates and patches for the operating system. If you are reinstalling the operating system or updating all the computer’s drivers, it is imperative that this software be installed first.
Currently, the DSS and NSS are not required for systems with Windows Vista installed. This is located under the System and Configuration Utilities Category on the Drivers and Downloads page.
2. Chipset - Helps Windows control system board components and controllers. This is located under the Chipset Category on the Drivers and Downloads page.
3. Video Adapter - Enhances video performance. This is located under the Video Adapter Category on the Drivers and Downloads page.
4. Network Interface Card (NIC) - Enhances the network controller for Internet or network access. This is located under the Network Category on the Drivers and Downloads page.
5. Audio Adapter - Enables and enhances the audio controller. This is located under the Audio Category on the Drivers and Downloads page.
6. Modem - Allows dialup capability. This is located under the Communication Category on the Drivers and Downloads page.
7. Wireless Network Card - Enables and enhances the wireless network controller. This is located under the Network Category on the Drivers and Downloads page.
8. Touchpad, Pointer, Trackstick, Mice, and Keyboards - Enhances the pointing device features. This is located under the Mouse & Keyboards Category on the Drivers and Downloads page.
9. Other Devices
* Bluetooth Module
This is located under the Communication Category on the Drivers and Downloads page.
* Dell Wireless Mobile Broadband Cards
This is located under the Communication Category on the Drivers and Downloads page.
* PCMCIA/Smartcard controller
This is located under the Security Category on the Drivers and Downloads page.
Dell drivers and downloads page http://support.dell.com/support/downloads/.
NOTE: If your system download page offers a DSS or NSS file in the 'System and Configuration Utilities' Category. And you have already tried to install some drivers, you will need to reboot in Safe Mode to install the DSS or NSS file, and the chipset. Then reboot the system and install the rest of the drivers in the correct order.
jamaster1414
5 Posts
0
January 3rd, 2010 09:00
thanks for the response... the order i installed in was:
chipset, video, nic, audio, touchpad
everything works fine except the wireless, which wont install. PCI driver shows as not isntalled in device manager. im not sure where to find this pci driver. there is no DSS/NSS on the driver page for my service tag.
please advise
Thereal-dbk4297
4 Apprentice
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3.4K Posts
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January 3rd, 2010 09:00
There is an NSS file listed for your system running XP HERE.
You need to install it in safe mode and follow the rest of the instructions I listed.
NOTE: If your system download page offers a DSS or NSS file in the 'System and Configuration Utilities' Category. And you have already tried to install some drivers, you will need to reboot in Safe Mode to install the DSS or NSS file, and the chipset. Then reboot the system and install the rest of the drivers in the correct order.
jamaster1414
5 Posts
0
January 3rd, 2010 10:00
ok i booted into safe mode and installed NSS, then installed the chipset... the pci driver now seems to be fine and installed.
the wireless driver still is uninstalled and device manager has no driver for a network device. im assuming this is the wirless. issue is i dont know which wireless driver to install. my service tag is and the driver page shows no wireless driver only a nic driver
please advise
< ADMIN NOTE : Service tag removed per privacy policy >
Thereal-dbk4297
4 Apprentice
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3.4K Posts
1
January 3rd, 2010 10:00
Have you installed both files listed in the chipset section HERE? [Mobil chipset and Richo - Driver]
jamaster1414
5 Posts
0
January 3rd, 2010 11:00
yes installed both of those drivers... still no wireless. is there a WLAN driver? the driver page does not list one for my service tag