jenniferkryle
1 Nickel

Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

We bought this laptop for PLC software. I put in a new hard drive and when trying to install Windows 7 32bit OEM software, it comes up with this message:
"A required CD/DVD drive device driver is missing. If you have a driver ...,please insert it now."

We did purchase two Dell Latitude 14 Rugged 5404 laptops around 9 months ago with Windows 7 32bit from Dell but Windows 7 32 bit isn't being sold anymore.

Please advise.
Thanks

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15 Replies
9 Rhodium

RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

You'll need to build yourself a new Windows 7 install media set - this is a Skylake system, which doesn't have native support for the Windows 7 installer.  You'll find the complete instructions below.

Also note that this is the very last system on which you'll be able to install WIndows 7 at all - the current and all future generations of Intel CPUs starting with Kaby Lake are Windows 10 only - so you'll soon face a choice between buying older hardware for Windows 7 or new hardware with Windows 10.

The following procedure is tedious but is necessary to build a Windows 7 installer that will work with your Skylake system.

www.dell.com/.../how-to-install-windows-7-on-systems-with-skylake-chipset

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jenniferkryle
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RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

Thank you very much

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jenniferkryle
1 Nickel

RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

I have a question. The msu files are 64bit, will they work with Windows 7 32bit? We are trying to install Windows7 32bit

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9 Rhodium

RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

You're going to need to get those for 32-bit Windows.

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jenniferkryle
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RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

In step 6 in the preparation section it says, "Copy all files and folders from your Windows 7 DVD oder Image to C:\temp\src"

Did they misspell the word oder? Or is the sentence not correct?

By chance do you know what the correct spelling is or the correct sentence?

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9 Rhodium

RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

I think that should be "older" or "original".  Copy the files from the original 7 install DVD.

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jenniferkryle
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RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

Thanks for the help. I have few more questions if that's ok?

In the section, "Modify the Images", there are these commands:

dism /Image:C:\temp\mount /Add-Driver /Driver:c:\temp\drivers /Recurse

dism /Unmount-Wim /MountDir:C:\temp\mount /Commit

dism /Mount-Wim /WimFile:c:\temp\src\sources\boot.wim /Index:2 /MountDir:c:\temp\mount

dism /Image:C:\temp\mount /Add-Package /PackagePath:c:\temp\hotfix

dism /Image:C:\temp\mount /Add-Driver /Driver:c:\temp\drivers /Recurse

The first command and last command are the same. Do you I need to do the last one again?

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9 Rhodium

RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

I would follow the exact procedure -- all the steps are needed.

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jenniferkryle
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RE: Cannot install Windows 7 32bit on Dell Latitude 14 Rugged - 5414

Thanks, everything is almost done. My last question is this. In the section for "Creating Installation Media", I don't have a efisys.bin file in c:\temp\src\efi\microsoft\boot\

I search my computer and I can't find the file anywhere.

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