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Connecting to WIFI Issues after reinstalling Windows 7
Hi,
I have a Dell Studio XPS 1647 laptop. I recently had the hard drive fail on me and I replaced it and reinstalled windows 7 home premium on the new hard drive. I can connect to the internet through a cable but I have absolutely no wireless options available to me on the laptop. I always had before.
I looked under my hardware devices and found three without drivers listed as:
Base System Device
Base System Device
Network Controller
I assumed the Network controller was my wireless device and it needs a driver? However I have no way of identifying that device or the driver I need. Any suggestions on how to resolve this issue?
Thank you for your time on this matter who ever you are.
Dell-Kuldeep M
2 Intern
2 Intern
•
621 Posts
1
August 8th, 2013 14:00
Hi PCPetey,
Thank you for the information. You may install the drivers from the link below.
Install the Chipset driver from the link http://dell.to/13n2vvJ.
Install the Wireless driver from the link http://dell.to/14psyWw.
Also, if required you may install the Network drivers from the link http://dell.to/17Aud9E.
Keep me posted with the results. I will be glad to assist you further.
Dell-Kuldeep M
2 Intern
2 Intern
•
621 Posts
0
August 8th, 2013 13:00
Hi PCPetey,
Please provide the device ID for the hardware that requires drivers. You may follow the instructions mentioned below to get the Device ID:
Similarly check and share the device ID for other devices with missing drivers.
Keep me posted with the results. I will be glad to assist you further.
Robin3
807 Posts
0
August 8th, 2013 14:00
Ricoh Card Reader
http://www.dell.com/support/drivers/uk/en/ukdhs1/DriverDetails/Product/studio-xps-1647?driverId=6TPN6&osCode=W764&fileId=2731110750&languageCode=en&categoryId=CS
Dell Wi-Fi + BT
http://www.dell.com/support/drivers/uk/en/ukdhs1/DriverDetails/Product/studio-xps-1647?driverId=V7VRR&fileId=2935061805
PCPetey
4 Posts
1
August 8th, 2013 14:00
I hope this helps....
Base System Device
PCI\VEN_1180&DEV_E852&SUBSYS_04191028&REV_01\4&7C64D95&0&02E4
Base System Device
PCI\VEN_1180&DEV_E230&SUBSYS_04191028&REV_01\4&7C64D95&0&01E4
Network Controller
PCI\VEN_8086&DEV_422C&SUBSYS_13218086&REV_35\4&2F0276F1&0&00E1
PCPetey
4 Posts
0
August 8th, 2013 14:00
-------------------------------------------------------------------------------------------------------------------------
Ricoh Card Reader
www.dell.com/.../studio-xps-1647
Dell Wi-Fi + BT
www.dell.com/.../studio-xps-1647
-------------------------------------------------------------------------------------------------------------------------
Thanks to you both!
Regarding the above links.
I installed the Ricoh Card Reader links driver and that worked!!
The Dell Wi-Fi + BT link installed Bluetooth but did not install wifi. I still have the Network Controller device needing a driver. Any other suggestions as to where I can get it from?
PCPetey
4 Posts
0
August 8th, 2013 15:00
Problem solved!!
Dell-Kuldeep M & Paul you are stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*
Dell-Kuldeep M
2 Intern
2 Intern
•
621 Posts
0
August 8th, 2013 19:00
Hi PCPetey,
Thank you for your response.
Glad to know that the issue is resolved.
Please feel free to reply for any further assistance. I will be glad to assist you.