gw78
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Could not update BIOS via BIOS setup on Inspiron 5565

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I attempted to update the BIOS on my Inspiron 5565 (AMD-A10 9600P) from .1.0.5 to v1.0.8 using the 'BIOS flash update' with the BIOS update file downloaded (and md5 hash verified on a usb key) from the drivers download page:

http://www.dell.com/support/home/uk/en/ukbsdt1/Drivers/DriversDetails?driverId=C52F8

I followed the instructions on this support page:

http://www.dell.com/support/article/us/en/04/SLN171755/updating-the-dell-bios-in-linux-and-ubuntu-en...

to copy the BIOS update file to the USB but when I find and select the file in the 'BIOS flash update' function it reads the USB key (usb key read/write light flashing) but prompts with 'Invalid file!'. I have not renamed the file at all and I also tried to update to the other downloadable BIOS update file, v1.0.6 but get the same error message 'Invalid File!'

Reason for trying to update via the BIOS update feature is that I have a blank hard drive and I'm having trouble loading Ubuntu 16.04.2 LTS (but seem to have no issue with Ubuntu 14.04 LTS) so trying to update the BIOS as first troubleshooting elimination step.

Any tips or suggestions most appreciated.

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gw78
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RE: Could not update BIOS via BIOS setup on Inspiron 5565

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I managed to complete this task by configuring legacy boot in the BIOS and using a bootable USB key (Hirens Boot CD hirensbootcd.org) and executing the BIOS v1.0.8 .exe on the booted DOS command line (with USB support so could read and execute the .exe from the USB key).

No idea why the 'BIOS flash update' function failed to work.

I will create a separate post to get some help around Ubuntu 16.04.2 LTS installation freezing, which is unfortunately still happening despite the BIOS update.

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gw78
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RE: Could not update BIOS via BIOS setup on Inspiron 5565

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why does the answer appear twice?

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