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D800 dim display ...swapped with good display but still dim
I have a Dell Latitude D800 that now has a dim display from start-up to desktop (readable but certainly not bright enough to use without getting a headache). I have done the following:
- Tried to adjust the brightness with the fn + arrow up/down keys - no change (same dim level up or down)
- Hooked it up to an external monitor - the external monitor displays perfectly
- Downloaded the latest Quickset application from dell to see if it would help the fn + arrow up/down keys - no change (same dim level up or down)
- Adjusted the brightness in the BIOS to max for battery and with power - no change
- Did a diagnostic test on boot up and got the error message LCD Inverter Detection Test - Fail Error Code: 1000-0322
- Swapped the the entire LCD display with a known working one - no change - (doesn't that rule out the inverter and the backlight?)
- Downloaded the latest video drivers - no change
Any additional ideas for troubleshooting would be greatly appreciated.
Thanks
ejn63
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May 20th, 2009 13:00
If you haven't tried it, attach a new AC adapter. If it doesn't solve the problem, replace the mainboard.
trumwr
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May 20th, 2009 13:00
I have tried different AC adapters to no avail. I was hoping to avoid replacing the mainboard (I assume you mean doing this). I may have to just sell it if that is the case (I'm getting a little over my head here). Thanks for replying.