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59775
November 7th, 2012 21:00
DELL INSPIRON N5010 8 BEEPS AND WEIRD SCREEN
HI GUYS,
I HAVE BOUGHT DELL N5010 IN DECEMBER 2010 (OUT OF WARRANTY :emotion-6: ).
SINCE LAST 5-6 MONTHS I AM HAVING PROBLEM WITH MY LAPTOP. IT GIVES ME 8 BEEPS AND A WEIRD SCREEN.
WHEN I STARTS IT IT DOESN'T BOOT AND GIVES 8 BEEPS. EVEN SOMETIMES AFTER MANY ATTEMPTS IT STARTS , I USE IT , SUDDENLY LIKE AFTER 1 HOUR OR 2 HOURS SCREEN SCREEN GOES LIKE VERTICAL LINES, HORIZONTAL LINES AND SOMETIMES MANY SMALL BLACK AND WHITE SQUARES ON SCREEN, AND IT SHUTS DOWN AUTOMATICALLY AND RESTARTS. AFTER RESTART IT SHOW ME A MESSAGE WHEN I LOGON MY WINDOWS
MESSAGE IS SOMETHING LIKE THIS::
""Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8002D3E010
BCP2: FFFFF88004798C48
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\110812-17752-01.dmp
C:\Users\LASSI\AppData\Local\Temp\WER-35427-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt """
I DID ALL DIAGNOSTIC TEST . I PASSED ALL OF THEM EXCEPT ONE 2000-0146. I REPLACES MY HARD DISK AND ERROR WAS GONE.
SO OTHER PROBLEM IS WITH MY SCREEN.
ONE MORE THING THE WEIRD SCREEN PROBLEM HAPPENS WHENEVER I USE MY GRAPHIC CARD, MEANS WHEN I INSTALL ATI DRIVER .
I HAVE 512 MB ATI READON DEDICATED GRAPHICS. WHEN I USE MY LAPPY AT LOW RESOLUTION 1024*768 AFTER UNINSTALLING ATI DRIVER IT DOESN'T CREATE ANY PROBLEM.
FOR MY ATI CARD I USE " AMD ATI MOBILITY RADEON HD 5470(PARK XT)/ HD 550v (M96LP)/ HD 5650(Madison) DRIVER WHICH CAME IN A DRIVER DVD WHEN I BOUGHT DELL LAPTOP.
MY SERVICE TAGS NO IS : GF387BS
I AM ALSO UPLOADING SOME ERROR FILES PLSE CHECK THEM.
PLSE HELP ME, TELL ME THE EXACT PROBLEM. I HAVE SEARCHED IT ON GOOGLE, I M NOT THE FIRST ONE. UR ANSWERS WILL ALSO HELP OTHERS.
THANK YOU IN ADVANCE.


DELL-Appu S
6 Operator
•
3.1K Posts
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November 7th, 2012 22:00
Hi Subhash1988,
I understand it could be upsetting not to be able to use the computer. 8 beeps for this computer model imply that the LCD might be faulty. If you are comfortable, you can try reseating the LCD cable. Here is the link of the manual: http://dell.to/MfRKle . If reseating the cable doesn't help, then try replacing the LCD cable.
Please reply if you have any questions.
subhash1988
4 Posts
0
November 7th, 2012 22:00
THESE ARE THE SAMPLES OF MY SCREEN PROBLEM
DELL-Appu S
6 Operator
•
3.1K Posts
0
November 9th, 2012 22:00
Hi Subhash1988,
Thank you for your information. I am sorry to hear that the cable broke. You can call our sales on 1800-425-0088 between 9 am - 6 pm to purchase the cable. Please follow through the IVR options to get connected to sales.
Please reply if you have any questions.
Dell_Abhishek_B
551 Posts
0
November 14th, 2012 22:00
Hi Subhash,
I am following up on behalf of Dell_Appu_S. I received your message regarding the replacement of the cable. The 8 beep codes determines an LCD failure as the LCD cable is less expensive and in most cases it resolves the issue, we suggested you to check the cable. Also, where was the new cable purchased from? However, as it is still not working, you will need to replace the LCD display.
Please reply for any further questions.
CathyDell
2 Posts
0
November 15th, 2012 00:00
Hello, I think you can ask the Dell supporter online or call them for help.
here is a link for our site that sells Dell parts http://www.batterymall.co.uk/advanced_search_result.html?y=7&x=10&keyword=Dell&search_in_description=1
subhash1988
4 Posts
0
November 17th, 2012 06:00
sir i got new cable.
after some old techniques i got it started. but it's still giving me the same problem,
" like works fine without installing graphics driver, but when i install problem starts again,
other then lcd is working fine."
i mean when i use standard vga memory(16 mb, resolution 1024*768) it works fine, but after installing ati driver
i use 512 mb dedicated memory and 1366*768 resolution it stops working, screen gets blured, vertical lines, little squares, etc
hoping for ur reply
thank you
Dell_Abhishek_B
551 Posts
0
November 19th, 2012 23:00
Hi Subhash,
If the display is working good on a lower resolution. It may be an issue with the graphics card or driver. I would advise you to uninstall and re install the graphics driver.
To uninstall the graphics driver:
subhash1988
4 Posts
0
November 22nd, 2012 04:00
sir, i tried this option many times.
even i formatted my laptop harddisk many times............
but i couldn't succeed.
now recently i tried to reset it's LCD cable again.
cable is working is fine.
but when i tried to start it, it started automatically as i attach my battery to it.
so i disconnected my battery,
then i tried to run it only by adapter( by detaching battery).
it starts on and gets off automatically againg and finally it stopped. Can it be problem with motherboard? Currently i am in Guwahati . around i called some person who works in dell(as he says), he told me my motherboard definitely has problem. he told me the solution was to change my motherboard.
please help me,
I am going home ( JAIPUR , RAJASTHAN-302015) around 30 november, please tell me if u have any Dell authorised centers there. so that i can get it repaired. i also broke some it's part during repairing it by myself. (touchpad ribbon, power on off ribbon, wifi cable ) .
Dell_Abhishek_B
551 Posts
0
November 22nd, 2012 21:00
Hi Subhash,
Seems like the motherboard is creating the issue, and would need to be replaced. You can check the link below for the contact details and address of all the Carry-In Service Centers in India. There is one in Guwahati and one in Jaipur too.
http://dell.to/fd07N2
Please reply if you need any further help.
sonu1310
3 Posts
0
September 15th, 2013 08:00
sir i am having the same problem as described above nd same Bccode nd i hv tried all the drivers nd after several attempts my laptop start but after 2-3 hours the screen just go weird hving squares nd vertical lines