DELL N5010 - 8 BEEP Codes while Starting Up

Question

Hi,I am having a Dell Inspiron N5010 laptop which i had bought it in 2010.Yesterday, When I was using it for surfing an internet, my cursor got struck and was not moving for few seconds. After that, nothing appeared in the screen it was black and after few seconds I heard 8 Beep sounds. I thought that restarting will help to resolve this problem.So I restarted my laptop, and unforunately the beep sound came again and dint show anything on screen. I did try for few times but it doesn't work.Please help me on how to resolve this problem and what are things that i need to do for the same.

Default_DellUse · Answer

Thanks for your reply.

I did try connecting to external monitor.

I was only able to see the Dell logo screen which appears on the external monitor, that only half screen from top.

What else I should do to resolve this problem.

DELL-Senthil S · Answer

Hi Default_DellUser,

The 8 beep error code indicates a display failure, connect an external monitor and check if the display works?

Depending on the warranty status we can help you further, please use the link below to check the warranty status.

http://dell.to/YeuzUO

Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further.

Click on my username select start a private conversation and send me the details.

Default_DellUse · Answer

Please help me on how to resolve or exactly find what the issue is.

naresh.dhami · Answer

I am also having the same issue.

DELL-Senthil S · Answer

Hi naresh.dhami,

The 8 beep error code indicates a display failure, connect an external monitor and check if the display works?

Depending on the warranty status we can help you further, please use the link below to check the warranty status.

http://dell.to/YeuzUO

Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further.

Click on my username select start conversation and send me the details.

shamanixme · Answer

Alright!

So here was my problem:

On powering on, it gave an 8 beep response endlessly.Sometimes fading
On connecting to an external monitor, it used to give a display but lately that failed too
I noticed that this problem occurred mostly when I used to turn off all lights and AC adapter before going to sleep and then after 9gaging for 15 mins I shut the lap.The next morning was met with 8 beeps usually. (This may be a superstition)

Ive searched enough forums and tried everything!

Tried BIST test
Reseated CMOS battery
Removed flea charge by holding down power button
Checked LCD cable
all others mentioned in various forums

But today I put myself to shame by finally giving it to the repair shop.He used his multimeter and immediately told me this part (circled in red) had to be replaced.He called it Display IC. In Indian rupees, it cost me 1200 rupees (20 dollars). And voila! It's done!

I do not guarantee if this will work forever but I will keep you guys posted if anything goes wrong. I made this dell account specifically to help people like me. :emotion-43:

I'll keep you posted!

Locked Topics – Laptops General

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