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March 28th, 2012 13:00
DELL will not enable VT-x on XPS17?
I bought a brand new XPS 17 customized with some extra RAM, and has the Intel® Core™ i7-2760QM Processor which clearly supports Intel® Virtualization Technology (VT-x) as per http://ark.intel.com/products/53474/Intel-Core-i7-2760QM-Processor-(6M-Cache-up-to-3_50-GHz)
When I chatted with Tech Support of DELL, the helpdesk person bluntly told me that BIOS on all DELL laptops are locked and nothing can be changed. Woah! This is a Core i7 processor that does not have VT-x enabled! How worthless it is to have this machine and not be able to run virtual machines using Oracle Virtualbox VM!! I did update the BIOS firmware with the latest version A17. Still no luck!
I did see other posts on the community forum asking for VT-x enabled, and none of them are answered. DELL do you have anything to help here, other than saying "No"?
Thanks
DELL-Terry B
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March 30th, 2012 12:00
hk_xps17
I checked the training DOCs on the XPS 17 (unfortunatly I don't have one to check manually) and in the BIOS under the advanced tab you be able to find a Virtualization option. By default it may be disabled. If you haven't checked give it a look and let me know what you find.
TB
hk_xps17
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March 30th, 2012 12:00
I did check that, and it's already enabled. The issue here is even after making "Virtualization" as enabled, it does not help Oracle Virtualbox to fire up a VM. The error message I get is VT-x is not available. As per ark.intel.com, core i7 processor has the capability of VT-x, and DELL has not given any provision to enable the VT-x feature on BIOS so far on XPS17.
DELL-Terry B
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April 2nd, 2012 14:00
To my understanding, enabling, the virualization setting in the BIOS only purpose is to enable or disable VT-X. It could be something wrong with the processor, system board or your software. If you would like for me to research possible service options please shoot me a private message with your name and the service tag of the notebook.
TB