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Dell 14z would not boot past logo screen. Help plz!
I bought a new inspiron 14z just 3 months ago and now it woudnt even boot past the logo screen. I tried pressing F2 or F12 and nothing happens. It just stays that way then restarts to the same logo screen again.
2 days before this happened I had trouble putting it to sleep/hibernate/shutdown. the screen would go blank but the power light would still be on. I tried updating all my divers and bios and still the same problem. Then i did a system restore to a few weeks earlier and the next time i tried to shut it down it never booted up again.
Can anyone tell me what else I can do? I am not in a position to use my warranty (not at home and there is no Dell center nearby)
ejn63
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March 13th, 2014 05:00
Press F12 at powerup and boot to the Dell diagnostics. Run an extended system test.
abhijsingh
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March 13th, 2014 15:00
thanks for replying. I tried that already and still nothing happens.. any other suggestions?
ejn63
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March 13th, 2014 16:00
You're going to need to contact Dell for warranty repair.