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February 19th, 2013 18:00

Dell 15R SE mSATA SSD port doesn't exist. - URGENT

After taking my 15R SE apart, to install a 64gb mSATA SSD, I find out that it doesn't even have an mSATA port. Dell Support: you continue to be useless! Can I have the correct part so that I can use my mSATA SSD please?.. This is ridiculous.

See my previous thread:

http://en.community.dell.com/support-forums/laptop/f/3518/p/19477876/20238194.aspx#20238194

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87.5K Posts

February 19th, 2013 18:00

The part is number N7JHH.

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February 21st, 2013 13:00

If you have that in writing, you may have a case.  If not, you're out of luck - you just don't get the connector unless you order the system with the mSATA drive.  If you do have it, contact the person who made the promise.

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February 21st, 2013 13:00

Unless you buy the system with the mSATA drive, you don't get the connector board - you must purchase it separately (or if you're within 21 days of shipment, return the system and re-order a new one with the mSATA drive).

February 21st, 2013 13:00

See my link to my previous post where a Dell customer service rep states that a 32gb mSATA would be compatible; therefore I should have the connector board!

February 21st, 2013 13:00

How about sending me this part Dell?

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