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Dell 7559 non touch i7 occasional graphic artifacts while browsing
Hello, I just bought this laptop and have noticed some issues while browsing the web occasionally:
The text becomes garbage in memory, I'm not sure if this is an issue with the intel or NVidia graphics driver, but I have the following versions:
Windows 10 Home 64 bit
Intel Driver: 20.19.15.4404
Nvidia Driver: 368.81 Release date 7/14/2016
Let me know if anyone else is seeing this and if there is a fix. Worse case is the video ram is overheating / going bad, but I hope this has a software fix as the laptop works fine everywhere else even when gaming
akw0088
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August 8th, 2016 21:00
So since then I've ran the dell update driver utility and updated the bios and some other bluetooth and wireless drivers -- This didnt fix anything. I looked at intel.com for drivers, but so far have been told by the driver to get dell sanctioned drivers
Looking around the intel forum I found this: https://communities.intel.com/thread/100807
I believe this is an issue with the intel HD 530 driver and not the nvidia driver, I'm trying the suggested 4463 (assuming I can force it to install) and will report back if this fixes things
akw0088
8 Posts
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August 9th, 2016 08:00
Yeah, so I think that fixed it. You can force the driver to install through device manager
Press windows key, type device manger and open it
click display adapters and right click properties on the intel HD 530
Click driver tab, update driver, browse the computer for drivers
Then do "let me pick the drivers"
Click have disk
Select the graphics directory inside the driver eg:
Beta_15.40.26.64.4474\Graphics
Then you should see one entry for the intel HD 530, hit next and it should install
Supposedly there is some hardware acceleration option inside browsers that disabling might help, but it seems to be working with the 4474 driver for me