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KeperezH03
1 Copper

Dell Inspiron 15 5558 Laptop and its extremely SLOW since day one

 recently ( January 4 2016) Bought a Dell Inspiron 15 5558 Laptop Running on Windows 10 and its extremely slow since day one, sometimes it takes 20 Mins just to log in, Sometimes Google Chrome wont open and when i go to the Task manager, theres multiple google chrome applicatios running, but it doesnt project it in the screen. Sometimes it will take 10 mins just to open a file.

I've tried multiple things in the range that my knowledge allows me, wich its not much. unabling microsoft automatic Update, and other things.

Let me remind you this its a Brand new Laptop.

Please help me out, if you need any other information just let me know.

Thanks.

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1 Reply
DELL-Akshatha M
4 Tellurium

RE: Dell Inspiron 15 5558 Laptop and its extremely SLOW since day one

Hi KEPEREZH03,

Thank you for writing to Dell Community Forum.

Can you try an alternate memory module?

Please run the on-board diagnostics, you can follow the instructions from the below link:

http://dell.to/1M2LIqy

Please private message us the service tag of the system along with any error message or codes you capture during the diagnostics.

Kindest Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

DELL-Akshatha M
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