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July 18th, 2016 05:00

Dell Inspiron 15 i559-4682SLV Powerbutton and Keyboard issues

Purchased this from Microsoftstore Canadian Website.

Anyone else having quality issues with this laptop or I have got a bad one.

First the Enter key popped out within 3 months. Opened a service request with Dell and while that was still in progress (they need ownership to be transferred first from Microsoft to me..end customer), the power button went soft. I now have to press the power button few times for machine to power up. It has lost the nice click feeling when you press it and has become soft...similar to how my 7 year old ipod touch home button, but after 7 years of use.

Will be checking with Dell if they could fix this issue at the same time, but just wanted to check with others on the forum what kind of issues they are facing with this laptops hardware. I dread that after a year when warranty ends, what all would break. My 9 year old HP Pavilion laptop hardware is still going strong and this laptop that retails for C$950 does not seem to be built with quality components.

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