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Dell Inspiron 15R (N5521) Battery Problem
Hello,
I own a Dell Inspiron 15R 5537, bought on Aug 2013.
As the title says, I get the error: "Your Battery has experienced a permanent failure and needs to be replaced." It also comes on QuickSet. The Battery is stuck at 71% and isn't charging nor discharging. I can only operate via AC power supply which seems to work fine.
The Battery light flashes Red continuously when the battery is plugged.
So is there any other thing I can do? Or should I replace under warranty? And how long is the warranty valid in India?
Battery Type: MR90Y 65 Wh 6 cell
Thank you!
Chintan Patel
Dell-Gokul G
780 Posts
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August 1st, 2015 18:00
Hi,
The battery needs to be replaced to fix the issue.
Regardless of the system warranty, Battery comes with 1year warranty as it is a consumable part.
You can contact Dell India sales or out of warranty team on 18004258045 to order a replacement.
Thank you.