Unsolved
This post is more than 5 years old
3 Posts
0
74185
September 24th, 2015 01:00
Dell Inspiron 7447 Webcam
I've tried to remove drivers from Device Manager Etc. W10 Camera's app did have an error. so as for skype etc.
I started the SupportAssist App, and the LED lighted up + able to view the webcam just for that slight moment when SupportAssist started. after that it just got stucked at
Analyzing Camera
RGB Line Driver Test Elapsed Time; 40mins etc.
Hardware Scans
Camera - Integrated Webcam
RBG - Pixel Test WWC03-1PS
RGB - Line Driver Test WWC04-YK6
RGB - Channel Test WWC05-OAI
And it has been there for a long time.. any supports?
DELL-Jennifer K
4 Apprentice
•
1.2K Posts
0
September 24th, 2015 11:00
Hi,
Thank you for writing to Dell Community Forum.
I would ask you to uninstall the existing web cam central software from control panel .
Then use this link to re-install the web cam central application .If there are any other errors do make a note of the error code .
I hope this helps,but if there are any queries do write to us.
Regards
vinnvin
3 Posts
0
September 25th, 2015 11:00
I'm still unable to make it work.
It shows this, and still
0xA00F4246(0x80040154)
on Window's Camera App
DELL-Jennifer K
4 Apprentice
•
1.2K Posts
0
September 28th, 2015 11:00
Hi,
Uninstall and reinstall the web cam central software.
This is the link for re installation of web cam central.
Regards,