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July 21st, 2013 12:00

Dell Studio 1555 Black Screen

when I turn on my Dell Studio the screen remains black without backlights,
reading the post I tried to do two tests suggested by the Dell staff : 
-turning on the laptop with hold the Fn key and then pressing the N key : the pc not answer on the screen but emits a series of beeps,
 I have also tried to turn on the pc by pressing D key and in this case, the screen lights up and is colored black white red green and blue.
Suggestions or Diagnosis?

807 Posts

July 21st, 2013 12:00

Are you able to Boot to F12 and carry out diagnostics? Try connecting external monitor and check for picture.

7 Posts

July 21st, 2013 13:00

I already tried to connect the laptop to an external screen with a hdmi cable but both screens remain blacks.

i've also tried to run the diagnostics by pressing F12 without result.

807 Posts

July 21st, 2013 13:00

Hi,

Ejn63 is awaiting beep code pattern from you. Please reply to your other thread with how many beeps you hear

en.community.dell.com/.../20415390.aspx

1 Rookie

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87.5K Posts

July 21st, 2013 14:00

See if you can match up the beep sequence:

www.dell.com/.../ArticleView

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