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Dell XPS 13 L322 Heat and Slow Performance
I have tried the usual remedies: cleaned the vents, replaced the thermal paste. The laptop overheats when running a high use program and after 15 minutes the CPU slows in order to cool. I'm at a loss. I replaced the thermal paste twice, to ensure that there were no air bubbles. What do I do next, attach an air conditioner?
DELL-Akshatha M
1.2K Posts
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June 29th, 2016 02:00
Hi JEFFMT,
Thank you for writing to Dell Community Forum.
Please run the on-board Dell diagnostics and capture any error code or message you receive.
You can follow the instructions from below link:
http://dell.to/1M2LIqy
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
JeffMT
12 Posts
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July 4th, 2016 05:00
I ran the diagnostics. All systems are reported as ok. Here's the temp info:
CPU Therm 83
Ambient Therm 61
Chipset Therm 87
Fan speed = 3062 - 5615 rpm
JeffMT
12 Posts
0
July 4th, 2016 23:00
I ran the diagnostics. All systems are reported as ok. Here's the temp info:
CPU Therm 83
Ambient Therm 61
Chipset Therm 87
Fan speed = 3062 - 5615 rpm
Laptop still runs very hot with performance interruptions.