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August 24th, 2017 17:00

Dell XPS 15 9550 with TB16 Dock Thunderbolt message

I just bought a Dell TB16 USB-C/Thunderbolt 3 dock for my Dell XPS 9550. I updated the BIOS and drivers for both units using Dell Command Update, but now every time I boot up my computer I get a message stating "your PC may need updates for the Thunderbolt 3 port to function properly. For more information go to thunderbolttechnology.net/updates". That link, in turn, refers me to the Dell page that tells me to do the updates I've already done.

It's annoying to get this message even though everything appears to be up to date. Anyone run into this and have a solution?

3 Apprentice

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4.3K Posts

August 26th, 2017 10:00

You have done the firmware update which might be required on some systems?

August 28th, 2017 09:00

I was depending on Dell Command Update, which showed no available updates.  But someone pointed out that more recent updates are available on the XPS 15 page, so I installed those as well.  That solved the problem.  Thank you.

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