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December 9th, 2013 03:00

Dell XPS laptop build quality is dangerously bad!

I purchased a dell XPS 15z laptop and after a few months the paint started flaking off the chrome laptop surround. Now it has got so sharp that my partner has cut herself on it several times. We are very unhappy about the build quality of the laptop, especially as it is marketed as a premium laptop. Looking though the forums it looks like this problem is very widespread. Does Dell test their laptops?

7 Technologist

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7.1K Posts

December 11th, 2013 05:00

Hi Simon,

Sorry for the inconvenience.Thank you for all the information provided to us and the private message you sent to Satya P. Please private message us with the below details so that we check what can be done. To send a private message, click on my name and send private message. 

1.    First Name

2.    Last name

3.    Shipping address

4.    Primary phone

5.    Alternate phone number

6.    Better time to reach you

25 Posts

January 8th, 2014 07:00

I sent you a message. Did you get it?

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