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October 22nd, 2017 22:00

Dell XPs

scanning and repairing drive (c):0%My laptop is stuck with this message for days and cannot reboot because drive is missingdell 

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87.5K Posts

October 23rd, 2017 04:00

Sounds like your hard drive is toast - press F12 at powerup to get to the Dell diagnostics.  Run an extended test.

3 Posts

October 23rd, 2017 13:00

Thanks

done that and confirmed the grilled toast with f12 already, how do I get dell to download the software  when I cannot go online directly on this laptop to download it.

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87.5K Posts

October 23rd, 2017 14:00

You will need to do that from a working system - and transfer the drivers, etc by flash drive.

3 Posts

October 25th, 2017 14:00

thanks

is there a step by step way to do tis

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87.5K Posts

October 26th, 2017 04:00

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