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3680
September 3rd, 2016 09:00
Dell xps 27-Error Code 2000-0334- 2 video cards
Hello everyone, A little over a month my computer showed test diagnostics that my fault
On Error Code 2000-0334. I realized that this video card failure or something like that
I have in my possession two video cards each one of Nvidia and Intel
Intel's card is burned, so understood, and Nibidh works
I need to somehow pass the Hnibidh work and turn off Intel would love to help
Computer image:
Thank you
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uraz63
5 Posts
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September 24th, 2016 00:00
Hello, 20 days have passed and no one answers?
Viharika
2 Posts
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September 24th, 2016 02:00
Thanks.
DELL-Rishi
6 Operator
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2K Posts
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September 24th, 2016 11:00
Hi URAZ63,
What is the exact system model? What is the current OS installed on the system? What is the exact issue with the machine?
2000-0344 is a user reported graphics error, not a system detected error.
Kindly write a detailed description of the issue and we shall advise an optimal resolution.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
uraz63
5 Posts
0
September 25th, 2016 07:00
Hi My system is Windows 7
The problem, the computer starts to pressure ie
I start a game, etc. is just Ncnbh and is turned on or not turn on at all
DELL-Rishi
6 Operator
•
2K Posts
1
September 26th, 2016 03:00
Hi URAZ63,
Again, what is the exact system model?
"Ncnbh" - what is this word you are referring to?
Kindly write a detailed description of the issue. Are you able to play any games? Do you encounter any video driver crashes? Are there any system crashes / bluescreens?
Based on your response, we shall advise further course of action.
uraz63
5 Posts
0
September 26th, 2016 07:00
Hey, the computer simply does Rist on his own,
I play for three minutes or less, just a course
No blue screen, can not play anything, it just turns off after a few minutes.
I did this diagnostic test showed:
Photo link here: gyazo.com/10de985a5d4d8cd2f0d7be5edeeb5e2f
DELL-Rishi
6 Operator
•
2K Posts
0
September 28th, 2016 03:00
Hi URAZ63,
The 2000-0344 is a user responded error.
Run the LCD bist - Turn off the system and press and hold the "D" key + power button to turn on the system and it should run the LCD built in self test - see this link for more info - http://dell.to/1SkXNrG
If the above test passes, then the LCD is fine.
Now, you have mentioned that the "Intel's card is burned" - how and where have you confirmed this info?
If the Intel graphics has failed, then the motherboard is at fault and needs to be replaced.
If the system is under warranty, Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name, Phone#, Address and Email). If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Let us know if you have any other queries.