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Factory restore/ repair Inspiron 1501
A factory restore was being done and the laptop turned off while doing it. Now when the laptop is being started up we get a messege about a repair being done. When it finishes it tells us the repair wasn't complete. The laptop keeps rebooting itself.
I have tried pressing Ctrl F11 and I even tried to get into safe mode by pressing F8. No luck there.
Does anyone have any suggestions, please?
-M
Windows Vista
Inspiron 1501
ejn63
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December 20th, 2010 10:00
Start by running an extended hard drive diagnostic - F12 at powerup. Chances are the drive has failed.
ejn63
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December 21st, 2010 11:00
If you ran the extended diagnostics (2+ hours) and the drive came up OK, yes - try a reload. If you ran just the quick 10-15 minute test, it's not definitive - run the extended test BEFORE you go through the reloading.
hockey4_mom
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December 21st, 2010 11:00
I did the diagnostic testing. Found no errors.
Now what should I do?
It won't go into safe mode when I do F2 or F8.
Since it had Windows Vista in it before would it be safe to reinstall that or install Windows 7 into it and go from there?