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jlp42

3 Posts

5207

October 5th, 2005 18:00

Firelite smartdisk

Can anyone help me please? I have a new Latitude D505 laptop and it wont recognise my 40gig Firelite smartdisk.  I know its possible because it was instantly recognised when I plugged it into another Latitude D505! How can I get it working?

bacillus

2 Intern

 • 

14.4K Posts

October 5th, 2005 20:00

When you say the disc is not recognised do you mean that it is not seen in My Computer but recognised in device manager or it is not seen in either of those two?

jlp42

3 Posts

October 6th, 2005 17:00

Its not seen in either of these. Its just dead....

JersWork

770 Posts

October 7th, 2005 17:00

You might want to try a different USB cable.  Dell systems seem to have issues with current loss on the cable which can cause the enclosure to not even get enough power to spin-up the drive.  I know that using a 4" USB cable,  a co-worker was able to use one of those drives,  but using a 36" USB cable,  he wasn't.  We ordered several 12" cables on-line and that has resolved his issues...

jlp42

3 Posts

October 8th, 2005 10:00

I have tried a 12 " cable but that didnt make any difference. My existing cable worked fine with the other D505.

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