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September 18th, 2017 07:00

Fuzzy and Flickering Screen on Inspiron 5559

Despite the laptop being fairly recent and well maintained, I have a growing fuzzy and flickering screen on my Inspiron 5559; I have tried all online resources, BIST, rebooting the machine, but the problem remains. Sometimes, the line (mostly horizontal for the large lines, but also vertical for the thin lines) are flickering, showing a double screen, sometimes, they are stable. The problem is getting worse and when the screen is flickering, it's impossible to use the latptop. I have plugged the laptop onto a TV (via HDMI) and there is no issue with the picture on the TV Screen. Any clue on how to resolve this issue ?

Community Manager

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54.3K Posts

September 19th, 2017 09:00

We need to see video or pictures of the BIST showing the issue.

2 Posts

September 22nd, 2017 22:00

Please see the attached movieshot of the laptop screen when flickering occurs. Thanks Chris M!

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