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7770
January 29th, 2010 13:00
HDMI causing sound driver crash on Studio XPS 16
Greetings,
I've been experiencing sound driver stability issues when I hook up my Windows 7 Studio XPS 16 laptop to my HDTV, via HDMI cable. It usually works for a short while, and then I lose all sound (through either laptop speakers or TV). Anything sound-related becomes unresponsive: I cannot access the mixer or volume controls, no applications will play any sound, and Windows itself even hangs while trying to play the logoff sound when I finally reboot.
On occasion this happens as soon as I connect the HDMI cable, although if it doesn't happen right away it always happens eventually, usually after I've switched around a bit between various display modes (projector only / duplicate / extend).
During the relatively brief times that it actually works, it works well and I get both audio and video coming through the HDMI cable to the TV.
Has anyone experienced anything similar?
Thanks,
Scott
bcn020900
1 Message
0
February 25th, 2010 23:00
I just got my Dell XPS 16 a few days ago and I hooked it up to my Sony Brevia XBR TV via HDMI. I can see a clear movie picture but the sound is nothing but loud horrible noise. Nothing I do corrects it. It does not do this with MP3 audio, just movies
rohitsparadox
15 Posts
0
April 8th, 2010 15:00
It's probably because your videos are in 5.1 DTS and your TV isn't capable of playing 5.1 DTS sound without transcoding, this often results in a loud hissing noise while using HDMI. Try playing a normal avi file (not a movie) and see if it works.
Hope this helps
cheers
Chaffey
5 Posts
0
April 10th, 2010 02:00
What version XPS 16 do you have? I have the 1645 and have also been experiencing some audio related problems. Although I haven't connected my laptop to any TV yet, sometimes when I go to shutdown the computer, the laptop will hang and I'll get the error "waiting for explorer.exe to play the logoff sound" (or something like that). Also, sometimes, when I go to play an mp3 or movie file, the audio will be of a lesser quality (drastically) - only come out of one speaker and doesn't sound right at all. A reboot will almost always fix this problem (and if it doesn't, a second reboot will). Hard to know what the trigger is in my case, but it seems to be random/spontaneous. Have you experienced any of these symptoms? I'll try connecting to a HDMI TV and attempt playing a movie to see what happens. There is an update for the XPS 16 1645 audio driver, fyi.
I feel there are major audio problems with the Dell Studio & Studio XPS laptops. I've been following a thread here: http://www.tomshardware.com/forum/3565-63-small-issue-explorer-logoff-sound hoping for an answer.