This post is more than 5 years old
3 Posts
0
6638
Help! Hard drive failed!
Hi! I bought a Dell Inspiron 15 3541 about two years ago. About a year ago the screen froze, so I force shut down the laptop. When I turned it on, I was met with following message:
"Internal hard disk drive not found
To resolve this issue, try to reseat the drive.
No bootable devices-- strike F1 to retry boot, F2 enter setup menu, F5 enter PSA
So... I reseated it multiple times and nothing...
So what now? I'm not really a computer expert, all I really can do is replace the hard drive.
I recently found my computer again and would like the restore it. What do I do?
It came with Windows 8.1 already installed on it, then I upgraded to windows 10 if that helps at all
ejn63
1 Rookie
1 Rookie
•
87.5K Posts
0
October 4th, 2017 06:00
If you did not prepare a bootable Windows 10 install media set, you can do that from here:
www.microsoft.com/.../windows10
Once that's done, replace the drive and use the flash drive you create to reload Windows 10 onto the system. Since it has a digital entitlement (having been activated before), that should be sufficient to activate Windows at the end of the installation.
Jakeolicious
3 Posts
0
October 4th, 2017 07:00
So Just to be sure, ein63, this can be done with another computer/ one that won't boot up? (Sorry, I'm not all good with computer software)
Dell-Brad L
Community Manager
Community Manager
•
2.3K Posts
0
October 4th, 2017 09:00
ejn63 is right (great answer), and just to answer your second question, you will need to setup this download and USB on another computer.