rafiqathar
1 Copper

Hinge Issue on Brand New Laptop

I just received the Latitude 5480 a mere two days ago and the bottom of the lid "scrapes" on the body in the center when opening and closing. Obviously the hinges are misaligned and I am going to get such a hassle trying to get this fixed.

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2 Replies
9 Rhodium

RE: Hinge Issue on Brand New Laptop

There's no point in repairing a system that's defective out of the box.  Contact Dell and have the system replaced as defective on arrival.

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Moderator
Moderator

RE: Hinge Issue on Brand New Laptop

That does not sound good, we will look into this for you.


Click on my Dell username & send a private message with the service tag registered name, email address & an image of the hinge. 

Dell-SreejithR
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