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August 16th, 2010 15:00
How do I get my computer back to it's factory settings?
How do you set a windows XP computer back to its factory settings. I'm pretty sure thats the only thing that will save my computer.
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ejn63
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August 16th, 2010 15:00
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=8DE00BFD75E668E4E040AC0A64E93E7A&docid=361935&type=force&lx=181316&lv=336966&l7=362066
ejn63
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August 16th, 2010 15:00
You don't need the Internet to do a restore. Presumably since you're posting, you have access - did you read the instructions linked?
mirandap
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August 16th, 2010 15:00
the thing is my computer wont load up the internet ever since I did a system restore and it hasnt work well since that
mirandap
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August 16th, 2010 16:00
Well I am on another computer and considering the fact that I said it doesn't work on my computer why would I be on my computer if it doesnt have access to the internet because its messed up. Oh and by the way the factory setting list you gave me DOES NOT work and when I pressed crtl f11 the options that it told me to choose never came up
ejn63
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August 16th, 2010 17:00
In that case, you must do a manual install of Windows. If you don't have a disc, see below. Then follow the instructions in the second link.
Disc
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen&redirect=1
Instructions:
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=179256
Spike.Logue
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October 26th, 2010 18:00
Thanks for your explanation! It's very detailed, Now I have a more clear idea about this need.