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March 14th, 2005 04:00

IAP causes invalid page fault

I have a Latitude CPx J laptop that I bought with OEM windows 98se via a used computer outlet. It have been running fine except for an intermitant kep board problem. I found it necessary to run the windows setup. Since then I have been getting the above error message.

A second problem is the laptop keyboard */8, I/i, K/k,
Thanks,

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3K Posts

March 14th, 2005 15:00



willyneu wrote:

IAP causes invalid page fault

You need to post the exact error message you're getting (in its entirety, and spelling counts) for this problem.

A second problem is the laptop keyboard */8, I/i, K/k,

If you mean that the keyboard is having a problem distinguishing between upper and lower case characters, then you need a new keyboard.  Period.  Either send it in for a replacement, or take it to a shop that specializes in servicing Dell notebooks, and have them do it.


Message Edited by Flooby on 03-14-2005 12:30 PM

4 Posts

March 14th, 2005 19:00

"IAP caused an invalid page fault at module at 0000.1f31b2ef Register:......snip...."

Do the registers need to be listed?

"A second problem is the laptop keyboard */8, I/i, K/k,"

After running setup from dos the only keys that are not responding are the 'Delete' & 'Arrow down' The other keys are okay. This seems to reoccur when running setup from windows 98se. If it is the keyboard as soon as I can find my waranttee, then I could do that. The 'Delete' key & 'Arrow down' was working before running setup under windows 98se.

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3K Posts

March 15th, 2005 02:00

I can't find anything related to "IAP" as far as common error messages/conflicts go.  Is this something you've installed, or is it showing up with only Windows installed?  Have you run the Dell Diagnostics (details are in your System Documentation), to rule out any possible hardware problems?  If not, you should.

4 Posts

March 15th, 2005 04:00

The IAP is part of the Systems Management: Dell Openmanage IT Assistant. The invalid page fault (IPF) is rather recent. After I removed the checkmarks for all the Openmanage IT .exe items the IPF errors have stopped.

I need to find out if the Dell Openmanage IT is benefitial on my home network. maybe it would be better to omit it since the laptop is the only Dell I have. We have two other desktops that were built by a local vendor.

As for documentation, The laptop was bought used & did not come with documentation. No doubt, there are documents in the support area that I could downlaod to make up for not having documentation. The local vendor that I bought it from installed an OEM windows 98se in place of the NT that was originally purchased by the company that leased the laptop.

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3K Posts

March 15th, 2005 21:00



willyneu wrote:
The IAP is part of the Systems Management: Dell Openmanage IT Assistant.
Knowing that to begin with would have saved us both a lot of time.


I need to find out if the Dell Openmanage IT is benefitial on my home network.
It is absolutely worthless on a home network.

maybe it would be better to omit it since the laptop is the only Dell I have.
Excellent idea.

As for documentation, The laptop was bought used & did not come with documentation. No doubt, there are documents in the support area that I could downlaod to make up for not having documentation.
http://support.dell.com/support/edocs/systems/pcpxhj/  Choose your language, and download away.  For the .pdf stuff (the Service Manual is all you'll need in that category), you'll need to right-click on those links and select "Save As," and download them to your drive, as attempting to open those large files on line may very well cause something akin to a critical meltdown under Win98.

 The local vendor that I bought it from installed an OEM windows 98se in place of the NT that was originally purchased by the company that leased the laptop.
You're much better off with Windows 98SE.


4 Posts

March 15th, 2005 23:00

Thanks for your input!
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