IDE Controller missing

Dear IEEE488:

Sorry for not being precise enough. I'm quite confused - here is the reason why.

No, this driver was marked yellow for years. And had no effect on my computer as far as I can tell.

Last week, the monthly Windows Update damaged the update function of my computer (and many

other computers).The file svchost.exe runs 100% CPU forever, when update is triggered.

Just look at this:

http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/windows-update-died-tried-many-solutions-still/7d5ec39f-086f-471f-a713-b195d4c4b24d?page=2&tm=1384388121448#LastReply

After countless checks and adjustments, one technician from Microsoft (?) asked me to use msinfo32, which brought

up, that this IDE Controller doesn't work (Error Code 39). So I was asked to uninstall and reinstall

this driver. Uninstall worked, but I see no way how to reinstall it. I tried Windows Update, which of course

doesn't work, I tried it with the wizard for new hardware the OS-Reinstallation disc and the Dell-Driver-Disc.

Didn't work.

I don't know, what to do. I'm occupied by this trouble with Windows Update since Friday.

I really appreciate any kind of help.

Best regards

Henning

P.S.: Right now, the IDE Controller in the section "SCSI and RAID-Controller" is marked yellow again.

you might want to read http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=&l=en&s=bsd&docid=268873

I went to that webpage, entered my service tag, and the system showed me

3 (filtered) categories: Audio, Diagnostic and Video.

Unfiltered there are 10 categories.

In which category can I find that driver? Does it have a name?

Sorry for those questions, but I want to do it right.

Thank you and best regards

Henning

You need to start with the drivers in the order listed in the article.

First two should solve your problem.