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3 Posts
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4064
January 28th, 2010 18:00
Inspiron 1764 video problem after updating software
I updated the software on my brand new laptop and now my laptop background is looking like there is a problem with the video driver.
I have tried everything I know, tried to update driver (Says it is the latest), removed the driver and still a problem.
What is going on?
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leastmanjr
23 Posts
0
January 28th, 2010 18:00
You didn't really put enough detail to troubleshoot this issue. Since it is a new laptop, I assume you are using windows 7. What software did you update? I would guess that the problem is related to the software you updated. Did you try a system restore?
vman92
3 Posts
0
January 28th, 2010 18:00
It is a laptop running Windows 7. And, being new there are quite a few updates going on. I believe the cause might
some sort of Windows update.
vman92
3 Posts
0
January 28th, 2010 19:00
I have included an image of my updates below.
leastmanjr
23 Posts
0
January 29th, 2010 19:00
If you are running windows 7, then the windows restore programs functions pretty well. I would do a sytem restore and if the computer is fixed after the restore, I would download my updates one at a time. That way if the problem occurres again you know what update did it. If there is not a hardware problem the restore should get you back up and running.