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February 8th, 2015 01:00

Inspiron 17R 5737 RAM not recognized

Hello,

I bought and installed Kingston 4 GB 1600 MHz RAM module (http://www.kingston.com/en/memory/search/?partid=kvr16s11s8/4 )for my Inspiron 17R 5737 (it already has Samsung 4 GB 1600 MHz module) but it does not get recognized.

This is the picture of them side by side: https://www.dropbox.com/s/hd0rtblkbdenc4b/2015-02-07%2001.38.34.jpg?dl=0

I only hear light beep.

Please help.

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87.5K Posts

February 8th, 2015 03:00

That RAM will not work with your system - you need DDR3L memory (1.35V).  What you have purchased is 1.5V DDR3.

If you wish to use Kingston RAM, this is the correct memory:

Part Number: KTD-L3CL/4G  

Specs: DDR3L, 1600MHz, Non-ECC, CL11, X8, 1.35V, Unbuffered, SODIMM, 204-pin

February 8th, 2015 16:00

Ew...

Thank you very much...

I even put it in HP laptop and it workded (guess that laptop needs 1,5V RAM) and I was worried that my Dell is broken...

Again, thank you very much!

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87.5K Posts

February 8th, 2015 18:00

Until the fourth-generation Haswell CPUs were released, most newer systems could run either DDR3 or DDR3L -- the memory controller in the Haswell systems will run only DDR3L RAM.

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October 28th, 2017 11:00

My curent ram is SAMSUNG-M471B5173QH0-YK0-PC3-12800-512MBX64-512MX8/dp/B00T592DGG can i use this one KINGSTON SO-DIMM 8GB DDR3L HyperX Impact 1600MHz CL9 - HX316LS9IB/8 SO-DIMM DDR3L, 8GB, 1600Mhz, 1.35V

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