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November 12th, 2016 16:00

Inspiron 3542 - No battery

I purchased this Laptop in Austrlia in July 2014. Have been using it most days since then. The battery has died.

The light on the front RHS that is usually blue, is flashing, blue and red. Power up - a message appears - "Your battery has experienced permanent failure and needs to be replaced. Strike the F1 key to continue, F2 to run the setup utility".  Some questions:

1. What is the warranty of the battery

2. What is the part number of the battery for replacement.

3.  Can I purchase a battery with greater storage (mAh )

4. is the battery 11.1V or 14.8V

Also, for the last 6 to 8 weeks, I have been using the laptop with the power connected all the time. Has that affected the life of the battery ?

9 Legend

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87.5K Posts

November 12th, 2016 17:00

1.  12 months from the date of first service (even if the system has a longer warranty).

2.  V8VNT

3.  No - it appears only a 4-cell is available for this model.

www.dell.com/.../pc-accessories

1 Rookie

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121 Posts

November 12th, 2016 18:00

Thanks for your replies. I see from page 20 at downloads.dell.com/.../inspiron-15-3542-laptop_reference guide_en-us.pdf , that it is 14.8 VDC

1 Rookie

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121 Posts

November 12th, 2016 20:00

I assume this would be unsuitable as it is only 11.1 Volts - www.battaussie.com/dell-inspiron-15-3000-series-3542-battery.html

9 Legend

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87.5K Posts

November 13th, 2016 03:00

You'll have to ask its seller - it may be others do produce higher capacity batteries than Dell offers, with the caveat that third party batteries can involve some element of risk - they do not meet OEM specifications.  

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