goslingjc
1 Copper

Inspiron 5000 Low Resolution after Windows 10 Anniversary Update

Hello,

I just bought the new i5 7200U Inspiron 500 laptop with the Intel HD 620 GPU about three days ago.

It all worked fantastic until I opted to install the latest windows 10 anniversary update.

After that windows reports that my resolution is still 1080p, but application like google earth and photoshop report that my resolution is below the minimum required.

The quality of the text is not as good either, the resolution to me looks like it is 1024 x 768 or lower.

Does anyone have any idea why this has happened / Does anyone know a solution?

Thank You in advance!

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2 Replies
Squirrel Wax
1 Copper

RE: Inspiron 5000 Low Resolution after Windows 10 Anniversary Update

Have you already updated your graphics and chipset divers? also please update your BIOS.

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Moderator
Moderator

RE: Inspiron 5000 Low Resolution after Windows 10 Anniversary Update

Hi,


We’re listening. As suggested by “Squirrel Wax” please update the chipset and the graphics driver. Please make sure to restart the computer after updating each driver.


Please enter your service tag # on the link below and click on ‘Get drivers and downloads’ then download the chipset from chipset section first section and then download the graphics driver from the video section.


http://dell.to/1kGWIcI

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