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26280
September 7th, 2008 22:00
Inspiron E1505/6400
I recently had to format and reinstall Windows, however instead of Media Center Edition I installed XP Pro. I do believe I got everything working except my audio. I have tried the 3 drivers on the driver download page and neither of them worked. I am getting this error "There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware.
Here is my pc info
--------[ EVEREST Ultimate Edition ]---------------------------------------------------------------------
Version EVEREST v4.60.1500
Benchmark Module 2.3.237.0
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer JOHNSONS-PEZ8L4
Generator Denny
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-09-07
Time 19:30
--------[ Summary ]------------------------------------------------------------------------------------
Computer:
Computer Type ACPI Multiprocessor PC (Mobile)
Operating System Microsoft Windows XP Professional
Internet Explorer 6.0.2600.0000 (IE 6.0 - Windows XP)
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name JOHNSONS-PEZ8L4
User Name Denny
Date / Time 2008-09-07 / 19:30
Motherboard:
CPU Type Mobile DualCore Intel Core Duo T2500, 2000 MHz (12 x 167)
Motherboard Name Dell Inspiron 6400/E1505
Motherboard Chipset Mobile Intel Calistoga-GM i945GM
DIMM1: Hynix HYMP564S64BP6-C4 512 MB DDR2-533 DDR2 SDRAM (5-4-4-12 @ 266 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Phoenix (06/13/07)
Display:
Video Adapter Intel GMA 950
3D Accelerator Intel GMA 950
Multimedia:
Audio Adapter SigmaTel STAC9200 @ Intel 82801GBM ICH7-M - High Definition Audio Controller [A-1]
Storage:
IDE Controller Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
IDE Controller Ricoh Memory Stick Controller
IDE Controller Ricoh MMC Host Controller
IDE Controller Ricoh xD-Picture Card Controller
Disk Drive TOSHIBA MK6032GSX (60 GB, 5400 RPM, SATA)
Optical Drive HL-DT-ST CDRW/DVD GCC4244 (DVD:8x, CD:24x/24x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse
Network:
Network Adapter Broadcom 440x 10/100 Integrated Controller
Network Adapter Dell Wireless 1390 WLAN Mini-Card
Peripherals:
FireWire Controller Ricoh RL5C832 IEEE1394 Controller (PHY: Ricoh RL5C832)
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
USB2 Controller Intel 82801GBM ICH7-M - Enhanced USB2 Controller [A-1]
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
DMI:
DMI BIOS Vendor Dell Inc.
DMI BIOS Version A17
DMI System Manufacturer Dell Inc.
DMI System Product MM061
DMI System Version
DMI Motherboard Manufacturer Dell Inc.
DMI Motherboard Product 0KD882
DMI Motherboard Version
DMI Chassis Manufacturer Dell Inc.
DMI Chassis Version
DMI Chassis Type Portable


Jim Coates
6 Operator
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13.6K Posts
0
September 8th, 2008 00:00
These instructions are for a situation where an operating system has already been reinstalled and everything works except the audio driver will not install ... usually you get an error message, because the NSS and chipset drivers were not installed correctly and the audio chip on the motherboard is not recognized. In this situation "usually" a fresh install of the OS is not required, just re-installing the NSS and chipset correctly. If that doesn't work then a full reinstallation may be necessary.
After you have performed an Operating System re-installation, install the audio driver following this order of installation:
a. Install Dell Notebook System Software (on your downloads page expand the System Utilities category). Restart.
b. Next install the Intel Mobile Chipset driver (expand the Chipset category). Restart.
c. Install the Sigmatel audio driver (expand the Audio category).
Get these from the driver downloads page.
Your situation may be complicated because you attempted to install the Creative software in the Audio category. Sometimes a failed attempt to do so will cause the Windows Audio Service to no longer be able to start.
Jim
twistedwebdesig
2 Posts
0
September 8th, 2008 01:00
Jim Coates
6 Operator
•
13.6K Posts
0
September 8th, 2008 02:00
I believe you need at least SP2.
Jim