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November 9th, 2009 05:00

Inspiron Keyboard

Having a keyboard issue with laptop.  Keys on the a-' row don't work.  Replaced keyboard and havinf similar problem.  Ran Dell HW diags and keyboard fails the key press test at the F7 key.  computer works fine with USB keyboard.  I have updated the bios to the 2.6.3 bios on the support web site.  Laptop is Inspiron 1501 with Sempron processor.  Am I looking at a MB issue?

Thanks,

Steve

9 Legend

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87.5K Posts

November 9th, 2009 06:00

If the system works with a USB keyboard, yes, it most likely is a faulty keyboard controller - which means mainboard.

 

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