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9690
Inspiron M5040
My computer is about a year old. When I turn it on, it will Go to the home screen & then it will go to a blue screen with a message that says a problem has been detected and windows has been shut down to prevent damage to the computer. Technical Information: STOP: 0x0000007E How can I fix this so I can get back on to use my computer?
ejn63
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February 27th, 2013 17:00
Press F12 at powerup and boot to the Dell diagnostics. Run an extended system test.
ejn63
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February 28th, 2013 14:00
Most likely, it's a bad hard drive.
armybrat21
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February 28th, 2013 14:00
Ok. I tried that last night & when I tried to get on my computer
this morning it did the same thing. It started to load everything & then
went to the blue screen again with a message saying a problem has been detected
& windows has shut down to prevent damage to the computer.
IRQL_NOT_LESS_OR_EQUAL
Technical information: STOP 0x0000000A
Any suggestions on how to fix this problem?
armybrat21
3 Posts
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February 28th, 2013 15:00
Ok thanks for your help.