armybrat21
1 Copper

Inspiron M5040

My computer is about a year old. When I turn it on, it will Go to the home screen & then it will go to a blue screen with a message that says a problem has been detected and windows has been shut down to prevent damage to the computer. Technical Information: STOP: 0x0000007E How can I fix this so I can get back on to use my computer?
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4 Replies
9 Rhodium

Re: Inspiron M5040

Press F12 at powerup and boot to the Dell diagnostics. Run an extended system test.

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armybrat21
1 Copper

Re: Inspiron M5040

Ok. I tried that last night & when I tried to get on my computer

this morning it did the same thing. It started to load everything & then

went to the blue screen again with a message saying a problem has been detected

& windows has shut down to prevent damage to the computer.

IRQL_NOT_LESS_OR_EQUAL

Technical information: STOP 0x0000000A

Any suggestions on how to fix this problem?

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9 Rhodium

Re: Inspiron M5040

Most likely, it's a bad hard drive.  

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armybrat21
1 Copper

Re: Inspiron M5040

Ok thanks for your help.

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